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Privacy Policy

Privacy Policy — Lead Shark AI

Privacy Policy

Last updated: March 06 , 2025

Lead Shark AI (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website and Services. By using our Services you consent to the practices described in this policy.

1. Information We Collect

We collect information you provide directly and information collected automatically:

  • Account & Contact Data: name, email, phone, company name, billing address, and other information you enter when contacting us or creating an account.
  • Payment Data: billing and transaction information (usually collected via our payment processors).
  • Usage & Diagnostic Data: pages visited, clicks, IP addresses, device and browser information, and cookie data.
  • Communications: messages you send to us (support requests, demo bookings).

2. How We Use Personal Information

We use personal information to:

  • Provide, operate, and maintain our Services;
  • Process payments and manage subscriptions;
  • Communicate with you about your account, promotions, or updates;
  • Personalize and improve our Services;
  • Comply with legal obligations and protect our rights.

3. Legal Bases for Processing (EEA/GDPR)

If you are located in the EEA, we process personal data based on several legal bases: consent, performance of contract, legitimate interests (e.g., improving our Services), and compliance with legal obligations.

4. Cookies & Tracking

We use cookies and similar tracking technologies to collect usage data and improve the user experience. You can manage cookie preferences through your browser settings. We also use analytics services (e.g., Google Analytics) that collect information about site usage.

5. Third-Party Processors

We use third-party service providers to support our Services (payment processors, hosting, email & SMS gateways, analytics). These providers process data on our behalf and are contractually required to protect personal data.

6. Data Sharing & Disclosure

We may share personal data:

  • With service providers and partners who perform services for us;
  • In connection with a business transfer, merger, or sale of assets;
  • To comply with legal obligations, or to protect our rights and safety.

7. International Transfers

Data may be transferred to, stored, and processed in countries other than your home country. We take steps to ensure appropriate safeguards are in place for such transfers where required by law.

8. Data Retention

We retain personal information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data type.

9. Your Rights

Depending on your location, you may have rights including access, correction, deletion, restriction of processing, data portability, and to object to processing. To exercise these rights, contact us at the email below. We will respond in accordance with applicable law.

10. Security

We implement reasonable technical and organizational measures to protect personal data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Children

Our Services are not directed to children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, contact us and we will take steps to delete it.

12. Marketing Communications

We may send promotional emails or SMS messages if you consent or as part of your account communications. You can opt out of marketing communications at any time by using unsubscribe links or contacting us.

13. California Privacy Rights (CCPA)

If you are a California resident, you may have additional rights under the CCPA including the right to know, delete, and opt out of sale of personal information. We do not sell personal information for monetary consideration. To make a request, contact us.

14. Updates to This Policy

We may update this Privacy Policy occasionally. We will post the revised policy with a new “Last updated” date. Continued use after updates constitutes acceptance.

15. Contact Us

For questions or to exercise your rights, contact:

Lead Shark AI
Email: info@leadsharkai.com